The dynamic business scenario changes every now and then. One never knows which trend will become out of race. ‘The customer is King’ today.   

The requirements are flashing. One must cater them with quality and results. Businesses are going digital. Messaging Apps are not just doing plain communication, but more than that. The show is dominating with evergreen, newly added features and utilities for all types of industries. Smart WhatsApp business tools like ‘WhatsApp Business API’ are ruling the market today.   

Many leading WhatsApp business API platforms like Interakt and AiSensy are the star performing service providers.   

In this blog, we are doing a close comparison – Interakt vs AiSensy by analyzing them through all aspects required to select the best WhatsApp marketing solution.  

This blog hit the right corner, covering a comprehensive analysis of the favorite WhatsApp Automation market hits- Interakt and AiSensy.  

Let us unveil Interakt vs AiSensy one after the other here:   

Interakt vs AiSensy: Discussing the Pros, Cons, and Pricing of Interakt 

Interakt has been established as a ready solution for businesses seeking to leverage on WhatsApp-based customer interactions. As WhatsApp attains a 98% message opening rate more than emails, it has become a crucial player in marketing and communication. It has become more helpful for customer- centric tech startups handling regular order placements. They are small routine players.  

We will discuss here Interakt by analyzing its features, briefing its pros, and cons, and Interakt pricing details.  

? Pros of Interakt  

Interakt.ai is an efficient tool that supports businesses. It automates their customer communication. Let’s check out its benefits:  

Manages incoming queries from various platforms  

Automatically replies to customer inquiries from websites, social media, and other channels. This gives great time saving and efforts of businesses.   

Boosts repeat purchases and recovers abandoned carts  

This tool has almost doubled repetitive purchases via its impressive, abandoned cart recovery feature.  

Manages large-scale outbound campaigns effortlessly  

Interakt easily manages large-scale outbound campaigns as well. Its influential features permit businesses to control multiple agent chats, collect and analyze feedback. It also boosts customer interactions quality.  

Simplifies customer management and highlights clear communication  

The unique team inbox feature, along with automated responses, simplifies customer management. It gives clear and straightforward communication.  

Delivering timely customer information about their order status  

Interakt WhatsApp users are aware about how they are reaping the benefits. Interakt is proactive in keeping customers informed about their booked orders and reduces inbound calls and information requests related status.  

Businesses are keen on taking advantage of the latest customer communication efficiency trends through automation and proactive engagement. Interakt is a reliable allie.  

Let us discuss further the Cons of Interakt.  

? Cons of Interakt  

Below mentioned are some major drawbacks for choosing Interakt WhatsApp Marketing Partner for your business.  

Tough Learning Curve  

For all its features, learning to use Interakt is a tedious task for the users. It takes a bit of time. It does require practice.  

Restricted Targeting Features  

According to some user groups, Interakt has fewer targeting capabilities for the target market. This limits its use.  

Poor Analytics efficiency   

Improper template approval and ineffective analytics brings complicated browsing of the platform.  

Poor Navigation  

Most users’ complaints about the navigation hassle of the platform.   

Complicated UI   

The UI particularly for the mobile app experience, is complicated as per the user’s feedback.   

Let us have a look at the pricing features of Interakt now.  

? Interakt Pricing  

Interakt’s pricing is available in multiple levels.  

Interakt starts with INR 999 apart from monthly taxes. It looks like a winning deal.  

But it looks a little complicated, if we think more deeply.  

Let’s unfold it:  

The basic plan is budget friendly. But it is exclusive of advanced marketing campaign features. Custom filters and user segmentation are not available inside this plan. Additionally, the chat automation features are restricted in such lower plans. All these limitations provoke users to go for higher plans for the Interakt.  

If you are looking for more automated features of Interakt, you need to check out for more to have them in some top-tier plans. The most critical features like WhatsApp chatbots and analytics, are inclusive of high-pricing plans. The Chatbot feature is not that impressive and may need to be modified.   

Well, this is all about Interakt.   

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Interakt vs AiSensy: Briefing the Benefits, Demerits, and Costing of AiSensy 

After elaborating Interakt, we will throw light on AiSensy, another star on the WhatsApp automation horizon. Be ready for the interesting product offering journey of AiSensy.  

So, let us explore  AiSensy world here:  

AiSensy, an Interakt alternative, like ever rising star, gathers rapidly to automate your WhatsApp customer interactions. AiSensy serves a real hot dish with chatbot assistance, real-time conversation analytics, and campaign management features to the users. It smoothens the WhatsApp marketing journey for your business.  

? Pros of AiSensy  

Let us roll out the important merits of AiSensy here. It is really exciting to know them one after the other as follows: 

Fast initiating Setup  

AISensyhas got a fast and efficient setup to start for users.  

Smooth Chatbot feature  

Chatbot features are supersonic in speed giving nice experience of AiSensy.   

Good to Integrate  

It is Integration-friendly with your existing system creating a best business mix.  

? Cons of AiSensy  

AiSensy is shiny or glittery on one side. The issue with the learning curve. Many diversified features bring complexity to work.  A tough task to carry out.  

Editing is complex.  

WhatsApp Web Widget is a single-use feature where we can add elements like chat widgets to the website. However, once set, it could not be edited.  

Possibility of malfunctioning   

A report of malfunctioning in features like automated triggers is a cause of worry.  

Underutilized platform  

Also, a report upon constraints to use for AiSensy, making it unutilized platform-the features are not fully as far as their usability is concerned.  

Cost is high  

Even though, Rs.999 per month is the basic plan. For advanced features, the platform costing becomes heavy.  

? Costing of AiSensy  

The basic plan costs INR 999 per month and is available for the Basic Unlimited Users package. This offer enlists unlimited user messages, with 10 tags and 5 attributes.   

But anyhow, the pricing rises further for the “pro” package which may be reachable.  

Further, the Enterprise plan comes with high pricing. This may affect the budget of many partners.  

In short, AiSensy sounds a bit costly when it comes to going for higher models containing more features.  

This is all about AiSensy.