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Based on WhatsApp’s Business API, Wati is a customer engagement platform that helps companies efficiently handle client contacts by automating chats. Among other WhatsApp engagement capabilities, it provides a chatbot creator, WhatsApp broadcast management, and a common team inbox. 

Wati WhatsApp API, however, has many drawbacks, including the fact that it is only compatible with WhatsApp Business, lacks tools to facilitate sales, and is unsuitable for growing enterprises. This blog post will discuss some of the top choices if you’re searching for Wati alternatives. 

Examining the True Nature of Wati 

Through the platform Wati, companies can interact with clients on WhatsApp, facilitating communication and enhancing customer service. 

Why you mayrequire Wati alternatives? 

Users of Wati ofte­n voice concerns. The cost stands out, be­ing rather high. Startups and small firms feel this wati pricing pinch more­, given their limited budge­ts. Configuring complex interfaces de­mands tech savvy staff too. These issue­s pose hurdles for some companie­s. They may struggle to harness the­ platform fully which could drive them to explore­ other options. 

Discover the Power of WebMaxy for Seamless Communication! 

Get Started with WebMaxy Today. 

 

Situations needing a broader approach than Wati 

Wati primarily focuses on chat manage­ment and integrating the WhatsApp Busine­ss API. However, some companie­s may need a more compre­hensive solution with bette­r scalability, multi-channel marketing and support, as well as sale­s facilitation features. Furthermore­, companies looking for more personalize­d messaging options and direct support channels may want to e­xplore Wati alternatives. 

Examining Wati’s drawbacks 

Wati API has a number of disadvantages in addition to its many helpful features, including: 

Little customization available for D2C brands. 

Help is solely accessible via chatbots and email. 

As it only supports one WhatsApp Business account, it is not appropriate for growing businesses. 

Wati WhatsApp pricing is set at the higher end of the spectrum. 

 

Popular Alternatives to Wati 

There­ are other platforms that could work instead of Wati. The­se alternatives offe­r different feature­s and pricing to fit different business ne­eds. Some of the top alternatives for Wati include: 

1. WebMaxyWhatsApp Commerce 

WebMaxy is a advanced sales and marketing tool perfect for companies aiming to e­nhance client interactions across various me­ssaging apps, like WhatsApp.  

As one of the top alte­rnatives to Wati, it provides a chatbot builder, multi-channe­l management, and a shared te­am inbox.  

How WebMaxy can help address the problems and restrictions with Wati? 

1. Diverse Channel Administration 

Companies se­eking a more comprehe­nsive communication solution will find WebMaxy’s multi-channel manage­ment features he­lpful. This streamlines processe­s and enhances productivity by allowing them to manage­ all their message channe­ls from a single platform. 

2. Extensive Customization 

WebMaxy provides a more advanced solution for direct-to-consumer (D2C) businesses that require a more sophisticated approach to engaging with their clients. This is due to the expanded customization options available through WebMaxy, which can increase revenue and help companies build stronger relationships with their target audience. 

3. Flexibility 

WebMaxy is de­signed to grow alongside businesse­s and adapt to their shifting requireme­nts. With its more extensive­ platform and advanced features, it offe­rs a superior communication solution, especially as companie­s expand. 

Pros: 

  • Send simultaneous WhatsApp broadcasts to an unlimited number of distinct users. 

  • Get early access to all newly released WhatsApp API features. 

  • Order confirmation, delivery alerts, and abandoned cart automation via WhatsApp. 

  • AI-powered chatbot integration with Natural Language Programming (NLP) that can comprehend spoken language. 

  • There are numerous e-commerce integrations available for systems like WooCommerce, Shopify, and so forth. 

  • Most affordable prices compared to industry norms. 

  • The best customer service, available by phone, email, or WhatsApp at any time! 

  • In-depth analyses to assist companies in comprehending client behaviour and improving communication tactics. 

  • Total support for strategy, approvals for template messages, integrations, and chatbot integration. 

  • Send out WhatsApp catalogs and take payments right there in the app. 

  • Get an infinite number of live chat support agent dashboards. 

  • Get the FREE WhatsApp Green Tick app. 

Pricing:  

  • WebMaxy provides each company with personalised pricing. To find out their pricing, get in touch with their customer service representatives. 

2. Interakt 

On the list of options, Interakt is among the official WhatsApp Business solution providers (BSP) with the lowest prices. 

It provides a shared WhatsApp inbox so everyone in your team can log in and help with customer service. It also facilitates efficient contact management on your admin dashboard and automatically notifies users of orders. 

Pros: 

  • Extremely reasonable prices in comparison to other suppliers. 

  • A live chat button that connects consumers directly via WhatsApp and a shared team email. 

  • Supports preset replies and automated message templates. 

  • Pulls order information from Shopify and Woocommerce and displays it on the chat panel. 

Cons: 

  • Inability to support alternative channels. 

Pricing: 

  • Interakt has two pricing editions, starting at $999 and going up to $2,499. 

3. AiSensy 

AiSensy is a WhatsApp Business API platform that requires no programming whatsoever. using the fully integrated WhatsApp advertising suite, users can take advantage of tools like WhatsApp retargeting, a multi-human live chat help window, and message automation. Furthermore, AiSensy provides app and CRM interfaces and allows users to import every one of their contacts from a third-party tool and CRM. Additionally, they provide round-the-clock customer service via email, Google Meet, WhatsApp, and direct phone calls. 

Pros: 

  • Provides client service via a variety of channels, including email, Google Meet, WhatsApp, and direct phone calls, around-the-clock. 

  • Obtain the Business API for WhatsApp in ten minutes. 

  • Enjoy the same benefits on every plan. 

  • Supports over 2000 apps, CRM interfaces, and e-commerce portals. Among them are WooCommerce, Hubspot, WebEngage, Shopify, and CleverTap. 

  • Green Tick application is free of charge. 

Cons: 

  • Plans for usage based on limited contacts. 

  • Markup charges for sent or received texts. 

  • Required to pay ?750 for every 1000 extra active users each month. 

Pricing: 

AiSensy offers four pricing plans with unlimited users: 

  • Lite Plan: $156 

  • Plus Plan: $348 

  • Pro Plan: $896 

  • Premium Plan: $2200 

4. LimeChat 

With the help of LimeChat, retailers can interact with customers across a variety of platforms, such as Instagram, Facebook Messenger, and WhatsApp. This correspondence contains a small amount of both marketing and support. 

Pros: 

  • On its platform, LimeChat provides multichannel customer care. This provides the platform with an advantage over competitors such as BusinessOnBot. 

  • In addition to live chat assistance, it offers WhatsApp Chatbots powered by AI that are more intelligent than keyword-based chatbots handling intricate inquiries. 

  • D2C brands can take use of conversational marketing capabilities like retention programs and retargeting. 

  • LimeChat provides a thorough report on WhatsApp broadcasts and cart recovery campaigns for advertisements that use WhatsApp. 

Cons: 

  • The platform does not yet include D2C-specific functionality like user segmentation for marketing campaigns and the ability to convert Cash On Delivery to Prepaid. If you’d like to start campaigns throughout channels that are successful, these capabilities are needed. 

  • The cost of LimeChat also covers the time and labour required by their staff to deploy the solution and tailor it to your company’s needs. Because of this, LimeChat is a little pricey in comparison to its rivals. 

Pricing: 

LimeChat offers three pricing plans: 

  • Growth: $199 

  • Pro: $499 

  • Enterprise: Custom Pricing 

5. Gallabox 

Gallabox uses chatbots, multi-agent shared inboxes, and WhatsApp Business APIs to help businesses increase sales and drive more leads. 

Pros: 

  • The primary advantage of utilizing Gallabox is that its setup and integration with your current tools don’t require any coding knowledge. 

  • Conversations are automatically assigned to agents. Additionally, agents have the ability to “claim” and take control of a live chat. 

  • Enhancing customer experience is made easier for businesses by features like customer segmentation, tagging, and note-taking in interactions. 

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How WhatsApp Broadcast Helps Businesses Elevate Gr

WhatsApp is a versatile conversation platform subjected to its ease of use, top features like WhatsApp catalogue for boosting sales and regular updates in terms of its features, security, and privacy.  

 

WhatsApp broadcast is a very important and dynamic feature of this most engaging social channel.   

 

With this WhatsApp feature, businesses can communicate with their customers in a very innovative manner. More importantly, as other broadcast receivers can’t see your contact details, you don’t have to compromise on privacy as in WhatsAppgroups. Stay tuned with us, if you are planning to leverageWhatsAppbroadcast feature into your WhatsAppmarketing and growth strategy.  

 

In this blog, we will explore major points related to WhatsAppbroadcast and how it’s useful to businesses.  

How WhatsAppbroadcast is different from WhatsAppgroup?  

It enables sending messages, images, or videos to bulk contacts at once. It has many unique attributes that distinguish it from WhatsAppgroups.  

In WhatsAppgroup, discussions by users are interactive while in broadcast, messages are sent only to the predefined members. The members in the broadcast list can see your message as a private message in their chat. Any discussion that happens is visible only in the individual chat and other members of WhatsAppbroadcast list can’t see it.       

Looking for the right WhatsAppbusiness solution provider? 

WebMaxy can be your perfect partner 

 

As broadcast messages are sent as individualized messages, it allows personalization in mass communication. WhatsAppgroup feature allows you to see all the participants involved in that group. But in the case of WhatsAppbroadcast, you can’t see who else received the same message.   

Being a one-way communication platform, WhatsAppbroadcast is an efficient tool for circulating information as an individual message. WhatsAppbroadcast is undoubtedly an important feature for businesses and individuals because it connects with a large audience effectively.   

WhatsAppbroadcast can be a turning point in your growth strategy. Take your WhatsAppmarketing game to the next level with WebMaxy Advanced sale and marketing tool. 

 

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WhatsApp eCommerce_ An Effective Platform to Promo

Beyond personal conversations, WhatsApp has now become a powerful platform for eCommerce brands. WhatsApp eCommerce is emerging as an effective platform for conducting business communications & commerce (buying & selling products or services). 

As businesses are continually striving for innovative ways to connect with their customers, WhatsApp Commerce works the best.  

This blog underlines how WhatsApp for eCommerce helps to supercharge your eCommerce business in 2024  

WhatsApp eCommerce: Inspiring Statistics 

eCommerce businesses can glance at some of the interesting statistics mentioned below. These WhatsApp related stats and facts will surely make a difference to get there!  

1. According to the Mobile Economy 2022 report, smartphone adoption will rise worldwide from 75% in 2021 to 84% in 2025. 

2. WhatsApp is the most popular global messaging app as of January 2023. 

3. The following table shows the essential data about the WhatsApp use; 

 

Global monthly active users 

Monthly active users vs. total population 

Monthly active users vs. population aged 13+ 

Female users vs. total population 

Male users vs. total population 

2 bn 

25.3% 

32.4% 

45.8% 

54.2% 

 

 

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Brands from all sizes can gain from embracing WhatsApp for marketing as it’s currently among the most popular messaging apps. The green checkmark by your WhatsApp display name is a representation of your brand’s legitimacy and trustworthiness. 

This post will explain how to get a green tick on WhatsApp next to your WhatsApp display name and what benefits it might offer your company in WhatsApp Commerce 

Let’s first examine what a WhatsApp green tick certification is and determine if you require one. 

What is a Green Tick on WhatsApp? 

 

On WhatsApp, legitimate brand accounts can be easily identified by their green tick badge. It means the account is authenticated through WhatsApp and is associated with the business it represents. 

Users can be sure they’re speaking with a legitimate company and not a phoney one when they see this badge. This function helps to establish the brand’s credibility and trustworthiness while also enhancing the validity of your account.  

In order to protect its users from spam and fraudulent accounts, WhatsApp takes the validation and authentication of business accounts very seriously. 

Let’s look at how to begin the verification procedure now that you are aware of the WhatsApp green tick badge. 

Elevate Your WhatsApp Game with WebMaxy 

Claim Your Green Tick Today! 

 

Advantages of verifying your WhatsApp business account and obtaining a green badge 

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Ultimate Guide for best WhatsApp Business greeting

Like they say – the first impression is the last impression. In the same way an introductory message on WhatsApp or any other medium plays a very important role in elevating customer experience. While promoting your business on WhatsApp, you need to prioritize several things over the others. WhatsApp Business greeting message is one of the important aspects to consider here.    

 

When greeting messages are consciously created and designed, it helps boost customer engagement in a very effective way.WhatsApp Business introduction message is the first interaction of your customers with your business. Brands canestablish good customer relationships and build trust with your valued customers by sending the perfect introduction message on WhatsApp.   

 

For businesses, it is crucial to present an absolute first impression to their customers to successfully implement their WhatsApp commercestrategy. Welcome message on WhatsApp is one of the best ways for effective communication. Such communication with a customer plays an important role in your business growth.  

In this blog, we will learn about WhatsApp messages, why it is important, various WhatsApp Marketing Tools to enhance your messaging strategy, and best examples of WhatsApp greeting messages. 

 

What is WhatsApp business greeting message? 

WhatsApp Business greeting message is the first message that customers receive from the brand after they interact with your business. This welcome message helps brand establish a positive first impression with users.  

This greeting message is a great opportunity for business to engage with their customers and decide upon further interactions.    

WhatsApp Business greeting messages effectively enhance your customer engagement. These welcome messages should be customer friendly, professional, and helpful to assist customers.   

Remember that WhatsApp Business greeting messages can be used only for the WhatsApp Business app or the WhatsApp Business API.  

Want to make your brand’s first impression on WhatsApp top-notch? 

Check out WhatsApp business greeting messages to get started! 

 

Why greeting messages for WhatsApp Business important?  

WhatsApp greeting messages are helpful to businesses in many ways. If you use right welcome message at the right time, then you can achieve the following benefits:   

Improve customer engagement:WhatsApp business welcome message offers a great way to engage with customers in a personalized way. By providing useful information and a way to effectively interact, it helps enhance customer experience. It is also helpful for businesses in building stronger relationships with their customers and improving customer satisfaction. 

Reduces your response time: A greeting message provides the first impression of your business to the customer. With such messages, customers receive an immediate response, even if you are offline. It helps set expectations about your response to them and hence reduces the response time. 

Enhances customer satisfaction: It provides useful information to the customers about the business. Getting to know about the contact information, business hours, and product or service offerings can help customers with further inquiries. They get the information quickly and easily, which leads to improved customer satisfaction and enhanced experience with the business. 

Guides customers towards the right information: When WhatsApp welcome messages are created with real expectations, it gives correct information to the users about their doubts. It guides them in the right way, and they don’t get confused. 

Increases business efficiency: Automated WhatsApp greeting messages save time and resources for businesses. It can handle common customer inquiries and provide self-service options for common customer requests. This saves valuable time for staff that can be utilized to focus on more complex customer issues. Hence, it ultimately leads to improved overall productivity. 

Interacts outside business hours: These messages are automated and hence they work even outside business hours. Customers feel valued after a quick response, and they don’t have to wait for their basic query. 

Brand awareness via messaging:WhatsApp greeting messages when customized to include the business’s branding leads to brand awareness. It offers consistent brand experience for customers across WhatsApp and also nurtures brand loyalty. 

Gather valuable leads: These greeting messages can help businesses offer improved customer service, enhance customer engagement, and boosts efficiency. This gives a great customer experience and satisfaction and thereby gathers valuable leads to increase sales and revenue. 

 

?Key points for creating effective WhatsApp Business greeting message 

There are several tips to craft an introductory WhatsApp message. You must consider the following best practices while creating an effective welcome message for WhatsApp 

1. Be specific towards customer expectations: When you send a greeting message to customers, try to be specific towards customer expectations. Customers feel better and valued when you set clear timelines about the certain time to respond to their doubts. Let’s look at these two examples; 

A. Hi there, thanks for reaching out! We’re currently unavailable but will get back to you as soon as possible. 

B. Hi there, thanks for reaching out! We’re currently unavailable but will get back to you within 24 hours. 

In the first example, the time to respond is not specified and hence it looks vague whereas in the second example, a specific time is mentioned which gives opportunity to overdeliver. 

2. Be transparent about giving reasons: It is important to be honest and transparent about delayed response time. Though nobody likes a slow response time, don’t give lame excuses to your users for the same. If it’s not possible to revert to the same day, simply say that you are busy. 

3. Emphasize on a friendly tone: Messages with a friendly and humanized tone makes your customers happy. Automated messages should not necessarily contain a formal tone. You should keep it professional alway sound as human. 

4. Personalize the message: Try using customer name in the welcome message. A message with their own name makes them feel more special. It makes their connection with your brand stronger. 

5. Acknowledge customer inquiry: Let your customers know that you have understood their concern. Craft a greeting message that mentions you will get back to them with the detailed information about their query. 

6. Highlight business hours: Informing customers about your operating hours makes it easy for them to know the time of response. 

7. Inform about self-help resources: If it is taking time for you to resolve some query, it is better to provide your customers with knowledge base articles or FAQs so that they get some help meanwhile 

8. Introduce a respective team member: You can inform your customers about the team member who will be taking care of their concerns. It helps build a rapport with your brand. 

Types and examples of WhatsApp business greeting messages 

Below are some of the most popular examples of WhatsApp Business greeting messages. You may need to adjust these messages a little bit according to your business requirements and goals. 

Make a great first impression with these innovative ideas of WhatsApp introduction messages. Let’s get started: 

 

Sr.No 

Type of WhatsApp Business Greeting Message 

Example of WhatsApp Business Greeting Message 

1 

General WhatsApp Business Greeting Messages 

Hi! Welcome to [your business]. We will get back to you as soon as possible. Meanwhile, you can explore our vast portfolio of [products/services] 

2 

WhatsApp Greeting Message for New Customers 

Hello [customer name], thank you for choosing us! We’re thrilled to have you as a new member of our family and look forward to serving you. 

3 

Greeting Messages for Festivals and Special Events 

Hey [Customer Name], Happy Diwali from our team! May your celebrations be filled with light and joy. 

4 

Customer Support Greeting Messages 

Hello [customer name], we’re sorry to hear you’re having trouble. Let’s work together to resolve the issue as soon as possible 

5 

Away Welcome Messages 

Hello [customer name], we’re sorry we missed your message. We’ll get back to you as quickly as we’re available 

6 

Collect More Information Welcome Message 

Hi there, we’re committed to providing you with the best possible service. Would you mind taking a quick survey to help us understand your needs better? 

7 

Order Confirmation Welcome Message 

Hello [customer name], your order has been confirmed! We’ll be processing it shortly and will update you on its status. If you have any questions, please contact us. 

8 

WhatsApp Message for Lead Collection 

Hi there, thanks for connecting with us on WhatsApp! Would you like to receive updates and offers from us? Please reply with your email address 

9 

Messages for Quick Replies and Answer FAQs 

Hello [customer name], we’re here to help you with any questions you may have. To learn more about our products and services, please reply with “products” 

 

? General WhatsApp Business Greeting Messages 

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You undoubtedly want to take advantage of WhatsApp marketing capabilities. It’s among the top digital marketing techniques for establishing a connection with potential clients and increasing customer involvement.  

Selecting the best WhatsApp marketing software is difficult, even with the wide range of options available. Certain tools are inexpensive and simple to use, but scaling is not possible with them. Others satisfy expanding companies’ needs, but they become overly priced too rapidly. 

What is Bulk WhatsAppMarketingSoftware? 

Any software that provides a practical means for companies to send promotional messages to clients and subscribers via WhatsAppis referred to as WhatsAppmarketingsoftware. 

WhatsAppBusiness App had restricted marketing features until recently. For this reason, WhatsApplaunched the WhatsAppBusiness Platform API. It broadens the scope of WhatsAppmarketingby providing sophisticated features for businesses. 

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Based on WhatsApp’s Business API, Wati is a customer engagement platform that helps companies efficiently handle client contacts by automating chats. Among other WhatsApp engagement capabilities, it provides a Chatbot Creator, WhatsApp Broadcast Management, WhatsApp Campaign Tools and a Common Team Inbox. 

Wati WhatsApp API, however, has many drawbacks, including the fact that it is only compatible with WhatsApp Business, lacks tools to facilitate sales, and is unsuitable for growing enterprises. This blog post will discuss some of the top choices if you’re searching for Wati alternatives. 

Examining the True Nature of Wati 

Through the platform Wati, companies can interact with clients on WhatsApp, facilitating communication and enhancing customer service. 

Why you mayrequire Wati alternatives? 

Users of Wati ofte­n voice concerns. The cost stands out, be­ing rather high. Startups and small firms feel this wati pricing pinch more­, given their limited budge­ts. Configuring complex interfaces de­mands tech savvy staff too. These issue­s pose hurdles for some companie­s. They may struggle to harness the­ platform fully which could drive them to explore­ other options. 

Discover the Power of WebMaxy for Seamless Communication! 

Get Started with WebMaxy Today. 

 

Situations needing a broader approach than Wati 

Wati primarily focuses on chat manage­ment and integrating the WhatsApp Busine­ss API. However, some companie­s may need a more compre­hensive solution with bette­r scalability, multi-channel marketing and support, as well as sale­s facilitation features. Furthermore­, companies looking for more personalize­d messaging options and direct support channels may want to e­xplore Wati alternatives. 

Examining Wati’s drawbacks 

Wati API has a number of disadvantages in addition to its many helpful features, including: 

  • Little customization available for D2C brands. 

  • Help is solely accessible via chatbots and email. 

  • As it only supports one WhatsApp Business account, it is not appropriate for growing businesses. 

  • Wati WhatsApp pricing is set at the higher end of the spectrum. 

 

Popular Alternatives to Wati 

There­ are other platforms that could work instead of Wati. The­se alternatives offe­r different feature­s and pricing to fit different business ne­eds. Some of the top alternatives for Wati include: 

1. WebMaxy WhatsApp Commerce 

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Developing relationships with consumers and motivating them with brand value are the cornerstones of WhatsApp Marketing Campaign. You shouldn’t send dull, generic, or sales-oriented messages to recipients merely because they use WhatsApp and are more inclined to open them.  

 

These WhatsApp Creatives could surely use some more ingenuity. Together, we can revamp these WhatsApp advertisements for your direct-to-consumer eCommerce companies and gain some ideas for promoting your own brands. 

 

As the CTO and co-founder of HubSpot, Dharmesh Shah, wisely advised, “Work on attracting instead of interrupting.” 

 

Because of this, marketers must come up with fresh concepts to connect with users on WhatsApp while continuing to send relevant material on a regular basis. To get you started, we’ve compiled a list of the most creative WhatsApp Marketing Campaign Examples below! 

Popular D2C Brands’ WhatsApp Marketing Campaigns 

We’veprovided a few WhatsApp marketing examples of effective eCommerce WhatsApp campaigns below, ifyou’re seeking ideas for your next campaign. These WhatsApp marketing messages examples were carried out on a tight budget, yielded larger returns, and were easier to implement. Now let’s move! 

1. “A Personal Shopper” WhatsApp Marketing Campaign Examples 

Supervisor – Flipkart 

 

The Indian e-commerce startup Flipkart Private Limited has grown to include food, electronics, home goods, and lifestyle items. One of the largest Indian online marketplaces nowadays, Flipkart faces out against Amazon, the industry leader. 

 

Objective: 

Flipkart sought to reach as many people as possible with maximum attention capture in order to generate excitement for its impending online sales event “Big Billion Days.” And WhatsApp is the ideal platform to drive real engagement and conversions amidst the cacophony of marketing channels. 

Strategy: 

Flipkart employed a compelling method to establish an immediate connection with its customers in order to add intrigue to the campaign. It developed an interactive dialogue flow inspired by the well-known Indian television game show Kaun Banega Crorepati (KBC), which is hosted by the legendary Bollywood actor Amitabh Bachchan (who personifies as a chatbot). 

They used all the various communication types that WhatsApp provides, including images, audio, videos, and emojis, to build rich-media interactions. 

Additionally, customers were able to learn more about the deal by playing games on WhatsApp with emojis and puzzles. 

Outcome: 

After two weeks of WhatsApp marketing, the following data was revealed: 

  • 3.5 times as many conversions. 

  • 7 times as many high-quality visitors (judging by how long they stayed on the platform). 

  • $2.5 million in sales. 

 

2. “WhatsCook” WhatsApp Marketing Campaign Examples 

Supervisor – Hellmann’s 

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Boost your Sales 3X with WhatsApp Commerce 

WhatsApp Campaigns  

Increase WhatsApp Campaign ROI with AI Assistant 

Craft personalized WhatsApp marketing campaigns to acquire new customers and drive up to 3X ROI. 

  • Use our Advanced WhatsApp Campaign Tools to create unique messages that resonate with your audience, leading to higher engagement and conversions. 

  • Give our assistant, driven by AI, a chance to recommend the finest WhatsApp advertising campaigns and groupings to send to in order tomaximise profits. 

  • Send a single or periodically repetitive advertising campaign on WhatsApp. 

 

WhatsApp Store  

Use Native Payments & WhatsApp Catalogues to Boost Sales 

Selling on WhatsApp made easy. Open your virtual WhatsApp eCommerce store and showcase your products like never before. 

  • Engage customers with stunning catalogs, easy browsing, and seamless buying experiences.  

  • Allow customers to browse, inquire, and purchase directly through WhatsApp, simplifying their shopping journey. 

  • Use Excel sheets, Shopify, WooCommerce and other such platforms to integrate your catalog with WhatsApp. 

 

Customer Segmentation 

Targeted Messaging Made Easy with Customer Segmentation 

Deliver tailor-made messages to specific customer groups with intelligent whatsapp marketing tools. 

  • Increase revenue growth by targeting the right audience with personalised offers, promotions, and product recommendations. 

  • Group your target audience by analysing behavioral patterns in customer interaction, such as purchase history, new sign-ups, abondoned cart alerts etc, and automate your response. 

 

WhatsApp Customer Support 

Improve Customer Service on WhatsApp 

Redefine customer service with WhatsApp and provide real-time order updates, address queries promptly, and gather valuable feedback, all on the go. 

  • Our platform enables you to manage customer interactions efficiently, leading to higher customer satisfaction and retention. 

  • Our software for WhatsApp marketing offers rule-based routing and automatic multi-agent routing on WhatsApp to improve customer service. 

  • Analytics on agent performance and shared team inbox. 

 

WhatsApp Chatbot 

Automate Customer Service on WhatsApp Using Workflows & GPT Chatbots 

Empower your customer support with intelligent automation. Respond to inquiries instantly and efficiently. Manage order tracking with our advanced WhatsApp chatbot. 

  • Our chatbot is designed to provide quick, accurate, and personalised responses, enhancing the overall customer experience. 

  • Create custom processes with WhatsApp automation to handle things such as scheduling appointments, gathering feedback, and qualifying leads. 

  • For unresolved questions, auto-chat on WhatsApp is routed to a query-specific agent. 

 

Click to WhatsApp Ads 

Get New Clients in Minutes with AI-Powered WhatsApp Chat Advertisements 

Create a direct path to your brand with 'click to WhatsApp Ads'. Drive engagement and conversions by seamlessly connecting with your audience on the popular platform with WhatsApp marketing automation. 

  • Run Click to WhatsApp Ads (CTWA). 

  • Sophisticated WhatsApp analytics to monitor ROAS and CTWA conversions 

 

Automated FAQ and Chat Support 

Automate Answers to Frequently Asked Questions 

Streamline customer interactions with automated responses. From COD confirmations to abandoned cart alerts, automate key processes for a seamless customer experience. 

  • Integrate WebMaxy WhatsApp Commerce with various logistic partners, such as Shopify, and automate response to inquiries like "Where is my order?" with extreme precision.  

  • Simplify the procedures for consumer refunds, order revisions, cancellations, returns, and complaints with the best WhatsApp marketing software. 

 

Further arguments in favor of WebMaxy 

Obtain a certified WhatsApp Business API account with Green Tick in addition to 

Competitive Pricing 

We offer unbeatable value with our competitive pricing, tailored to your budget and needs. 

Quick setup & onboarding 

In just a few easy steps, minimise operational disturbance and implement a robust WhatsApp solution for your company! 

Smooth Integrations 

OOTB connectors with the marketing automation platforms, e-stores, payment gateways, and CRMs that you love 

Expandable Framework 

Thousands of brands have teamed up with us to increase customer service and engagement! 

1-1 Customer Support 

Experience personalised care with our one-on-one customer support, dedicated to your success. 

Expert Guidance 

Get in touch with our Prime Customer Service to receive a resolution in a matter of minutes! 

 

Global Integrations 

WebMaxy WhatsApp Commerce is an advanced customer engagement platform designed for both growing SME brands as well as large enterprises, that easily integrates with popular e-commerce platforms. 

  1. Shopify 

  1. WooCommerce 

  1. Magento 

  1. BigCommerce 

  1. Wix  

 

Powerful Custom Features To Create Scalable eCommerce Brands 

Select a plan that aligns with your strategy and required features. To help you avoid compromising on our product capabilities and your intended budget, we offer custom pricing plans on select features. 

 

 

Growth $20/Month  
(Billed Yearly) 

Advanced $39.17/Month 
(Billed Yearly) 

  • Unlimited team members 

  • Unlimited team members 

  • Free WhatsApp Api Approval and setup  

  • Free WhatsApp Api Approval and setup  

  • Chat Automation  

  • Chat Automation  

  • Workflow Automation 

  • Workflow Automation 

  • Bulk WhatsApp Campaigns 

  • Bulk WhatsApp Campaigns 

  • Audience Builder  

  • Audience Builder  

  • WhatsApp Inbox  

  • WhatsApp Inbox  

  • 24 Hours support SLA  

  • 24 Hours support SLA  

  • No Markup charges  

  • No Markup charges  

  • Rate limit 300 APIs Call/min  

  • Rate limit 300 APIs Call/min  

  • Dedicated success manager  

  • Dedicated success manager  

  • Agent Dashboard  

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Boost your Sales 3X with WhatsApp Commerce 

Engage with new customers where they are most active and get the highest response. 

OR 

Sign Up! 
 

WhatsApp Campaigns  

Acquire new customers on WhatsApp to fuel your eCommerce growth. Craft and execute successful WhatsApp marketing campaigns that drive up to 3X the ROI. 

WhatsApp Store 

Start selling on WhatsApp eCommerce store to boost sales. Showcase an array of products via WhatsApp catalog and help customers buy directly on their favorite messaging platform 

Customer Segmentation  

Target specific customer groups with personalized messages. Customer segmentation makes WhatsApp marketing more efficient to achieve higher revenue growth. 

WhatsApp Customer Support  

Deliver exceptional customer service on WhatsApp. Leverage WhatsApp customer support for order updates, customer queries, reminders and feedback. 

WhatsApp Chatbot 

Respond efficiently to customer enquiries at scale. Automate responses to customer support and order tracking with WhatsApp chatbot integration. 

Click to WhatsApp Ads 

Embrace the potential of ‘click to WhatsApp Ads’ to establish real-time connection with target audience. Guide customers straight to WhatsApp conversation via Facebook or Instagram ads by running WhatsApp Ad campaign. 

Automated FAQ and Chat Support 

WhatsApp automation eases replying to different customer queries instantly. Set automated alerts for COD confirmations, abandoned carts, & discount offers. 

 

FAQs  

How to use WhatsApp for marketing? 

WhatsApp is a great communication channel for marketing. You can do marketing on WhatsApp by sending messages to your target customers. With WebMaxyeGrowth, you can create message templates and run WhatsApp Campaign. You can create different segments of customers based on their activity, recent purchase, or buying journey stage. Then, you can create personalized messages to target those customers effectively. 

How to start with WebMaxy WhatsApp Commerce? 

For starting with WebMaxyWhatsapp commerce, you need to create an account on WebMaxyeGrowth. Then, you need to connect your Whatsapp business account with WebMaxy. Once you have integrated your Whatsapp account with WebMaxy, you can start creating automated workflows. You can set up workflows for order confirmation, abandoned cart customers, repeat customers, etc. 

Why WhatsApp marketing is important for business? 

WhatsApp campaign tools allows businesses to stay connected with customers. More than half of Whatsapp users check and use the app every day. With Whatsapp marketing, businesses can reach out to customers, give personalized offers, and improve customer service. It also provides a new touchpoint to the customers where they can connect with businesses for any queries or questions. 

How effective is WhatsApp Marketing? 

WhatsApp advertising campaign is effective as it has a 98% message open rate and a 45-60% Click-through-Rate. This is much better than Email, which is the most used marketing channel. As per statistics, the average response time of WhatsApp is 90 seconds. From this information, you can understand that WhatsApp is one of the most effective marketing channels. 

What is WhatsApp Marketing Campaign? 

WhatsApp marketing campaign refers to the one-time messages or workflows that you set on WhatsApp to send customers. WhatsApp marketing campaign can help to acquire new customers, engage with existing customers, and build customer relationships. WhatsApp commerce can help you to create different types of WhatsApp marketing campaigns and engage customers effectively. 

How to create campaign in WhatsApp? 

You can create a campaign in WhatsApp by using software for WhatsApp marketing like WhatsApp commerce. You can create effective messages and promote your brand through WhatsApp. It can help you increase brand awareness, build strong customer relationships, and drive sales. 

How doWhatsApp marketing campaignworks? 

WhatsApp marketing tools can help you promote your brand to a vast audience through the platform where they are most active. It involves sending a well-crafted message to the target audience or people who have shown interest in your products or services. Through WhatsApp marketing campaign you can engage with your customers effectively. 

 

 

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WebMaxy helps brands discover user experience with a set of tools like heatmap, visitor analytics, web survey and many more. Sign up with email. Free trials forever.
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Wilmington, DE 19801
Phone
02029701664

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